Due to the fact that all items are handmade, I do not accept refunds or exchanges. It is the duty of the buyer to ask questions, review descriptions, and look at images closely.
Please note, that due to the relative inconsistencies of various display monitors, the colors you see on your screen may not be totally accurate reproduction of the actual product. I strive to make the colors as accurate as possible, but screen images are intended as a guide only and should not be regarded as absolutely correct. Once the item has left my studio, I am not responsible if items are received broken, damaged or lost in mail. But, if an item is damaged in the mail or if in the future it breaks, please send me an email with an image attached to YuvaKala@icloud.com
I will fix the item if I deem it fixable. Just pay shipping! I will not provide a prepaid shipping label. You are responsible for sending me the item back to fix as well as emailing me the tracking number. If an item is unfixable, I will let you know what your options are.